I COMPLETELY agree with the reader who said that if customers are not happy with the way banks treat them they should put their money elsewhere.

The banking ‘fat cats’ pay themselves very high bonuses even though their actions have caused major job losses and misery.

However, friendly societies were mentioned as an alternative, but if you read one specialist magazine you will learn that this type of savings plan is in decline due to poor payouts.

The low ‘sums assured and bonuses’ mean that in a lot of cases customers are not even getting back their original investment.

Meanwhile the mutuals’ managements are earning high salaries while they preach that they act in the customers’ best interests by not being shareholders.

Are they any different to the banks?

Name and address supplied.