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East Lancs girl's dream Disneyland trip saved after passport delay
12:00pm Friday 14th March 2014 in News
A TODDLER’S dream holiday to Disneyland has been saved at the last minute.
Mum Jamie Place, 24, booked the £800 trip to Paris as a treat for three-year-old Brooke’s birthday.
But despite applying for a passport with plenty of time to spare, it had still not arrived just three days before the family were due to leave.
Now the Passport Office is due to hand deliver the passport to the family’s home in Newton Street, Oswaldtwistle this morning after the Lancashire Telegraph stepped in to help.
Worried Jamie, a nursery nurse, said: “I couldn’t sleep, I couldn’t eat, it was horrible. We are going on Sunday, and we would not have got any money back if we couldn’t go.
“I can’t thank the Lancashire Telegraph enough.”
Jamie sent the required paperwork off at the beginning of February and was told the process would take three weeks.
But when Jamie called for an update two weeks ago, she was told a marriage certificate was needed because Brooke’s surname at birth was Cox – Jamie’s maiden name from before she married air conditioning engineer Danny.
Jamie said: “I was calling every day, sometimes twice, and they kept saying they would call me back in 24 hours.
“They rang me on Monday and said an examiner would look at the documents on Tuesday or Wednesday and call me back when I could go and get the passport from Liverpool.”
Jamie’s mum, Susan, contacted the Lancashire Telegraph after the call never came.
The 57-year-old said she was worried about the stress the delayed passport was causing Jamie.
The family experienced heartbreak four years ago when Jamie’s brother, Antony Cox, died after lying down on railway tracks near Church and Oswaldtwistle Station.
The 33-year-old dedicated Accrington Stanley fan was hit by a train and killed.
Susan said: “She was devastated and she was doing nothing but crying. After what happened to Antony, it was really hard for Jamie.”
Oswaldtwistle Councillor Peter Britcliffe stepped in to help the family, contacting the Passport Office several times on their behalf. He said: “I’m absolutely delighted that this has been resolved and this little girl’s dream can come true.
“It’s really good news and a special thank you to the Lancashire Telegraph for their help in this matter.”
A HM Passport Office spokesperson said: “All applications are subject to mandatory security checks and we must be fully satisfied about an applicant's identity before a passport can be issued.
“We have been in regular contact with Mrs Place throughout her application process and her daughter’s passport has now been sent.”
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