A RECENT survey stated that one in five British adults cannot read and these these unfortunates would not be able to find a plumber in the yellow pages.

What they failed to mention was the fact that the other 80 per cent of us have been having the same problem for years.

G WHEATMAN, Whalley New Road, Blackburn.

Converted for the new archive on 14 July 2000. Some images and formatting may have been lost in the conversion.