I HAVE just read the letters (LET, September 28) from Harry Talbot, a resident of Lincoln Road estate, who claims tenants are ignored.

There are some issues in his letter which, unfortunately he is incorrect about and this is very important to sort out.

In his conclusion he says "Perhaps with a bit of a natter the situation might be improved ... go on, prove me wrong." I did! I rang him at 6pm and we had a chat. Now Harry knows tenants are not being ignored.

P R RICHARDS, Director of Housing and Neighbourhood Services, Blackburn with Darwen Council.

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