TEENAGER David Owen agrees it is good to talk if only British Telecom bosses would let him!

And now the angry 15-year-old pupil of St Monica's RC High School has attacked mobile phone operators BT Cellnet bosses for not taking their ever-growing younger market seriously.

David bought a BT Cellnet Pay as You Go mobile phone two months ago. But when he tried crediting his phone with a £10 top up card last week it failed.

He claims he was told by customer services advisors that the card had not been activated, and, he said, despite countless phone calls to the customer services department nothing was done to remedy the fault.

"I have been unable to make phone calls for more than a week. I even went down to BT Cellnet's Call Centre which I shouldn't have to do, to see one of the managers. They simply told me there was nothing they could do." David who bought the phone for emergencies said he will now connect to a new network.

"I accept problems do arise, but it is the attitude of BT Cellnet which really makes me angry. The customers services people were sarcastic and did not take my complaint seriously when they found out I was a kid."

He added: "Many young people have mobile phones and BT cannot afford to treat them like they have done with me. They were quite happy to take my money when I bought the phone, but now they don't want to know."

After the Bury Times contacted the company about the problems the youngster was experiencing, the firm credited David's phone with £10, but refused to answer any of the allegations made by the teenager.

David said: "I'm glad they have put the money on my phone but why did it take so long? Surely they could have compensated me for the delay."

He added: "I am still going to change the network."