A “clean and well-maintained” orthodontic practice in East Lancashire has been praised for the care it gives to patients.
Darwen Orthodontics was inspected by the Care Quality Commission (CQC) on April 17, with a report of their findings published on May 10.
The practice provides NHS and private orthodontic care and treatment for adults and children.
A summary of CQC’s findings said the services provided by Darwen Orthodontics were safe, effective, caring, responsive to people’s needs, and well-led.
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The report said: “The practice appeared clean and there was an effective schedule in place to ensure it was kept clean.
“It had infection control procedures which reflected published guidance. The practice had appointed an infection prevention and control lead to oversee and manage standards.
“Staff knew how to respond to a medical emergency and had completed training in medical resuscitation and basic life support every year.
“Patient feedback provided a positive view of the dental team and care provided by the practice. Patient comments included that the staff were welcoming and attentive, and showed compassion and understanding when they were in pain, distress, or discomfort.”
The CQC did find, however, that were was no evidence references had been obtained for two members of staff, and two staff did not have a DBS check carried out at the point of employment.
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During a check of emergency equipment, it was noted the pads of the AED, used to revive someone from cardiac arrest, were out of date, but evidence has since been sent to show replacement pads have been ordered.
Overall, the CQC took no action in any area of the practice, saying it appeared “clean and well maintained,” safeguarding processes were in place, and patients were treated with dignity and respect.
CQC inspections are typically conducted once every three years.
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