Is Three down? Thousands of users can't make phone calls

Is VodafoneThree down? Users have reported issues with the network <i>(Image: Getty)</i>
Is VodafoneThree down? Users have reported issues with the network (Image: Getty)
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Thousands of phone users across the UK who use the VodafoneThree network have reported issues today (October 3).

Customers are struggling with signal and making calls, as well as internet and data issues, according to Downdetector.

Issues started at around 11.30am this morning and are continuing this afternoon.

Is VodafoneThree down?

More than 2,000 problems have been reported across the UK on Downdetector, including in London, Bournemouth and Leeds.

Of the problems, 35% relate to no signal while 28% relate to internet.

A further 22% relate to data problems.

On X, one person said: "@ThreeMobile3 no phone signal today in Bristol.

"Can’t make a call".

Replying to @statusisdown on X, one person said: "Yes, I have no signal whatsoever."

Someone else said: "Yep. Have a signal but eithe get 'not registered with network' error or an engaged tone when I try and make a call."

Newsquest has approached VodafoneThree for comment.


Should you charge your phone overnight?


What is Downdetector?

Downdetector is an online website that allows users of popular services including X, Instagram, Facebook, Virgin Media and more to report if they are having trouble with the services.

The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.

Describing itself on its website, Downdetector is “where people go when services don’t work.”

The website monitors disruptions to various key services including the internet, web hosting platforms, banks, social media and more.

You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website.

In short, users can get involved by submitting any issue reports on the platform.

Problem indicators are also collected from social media and other factors on the web, Downdetector explained.

These reports are then validated and analysed in real-time.

An incident is then detected if the number of reports is significantly higher than the typical average for that particular service.

When a user goes to investigate the issue, they can see what the most reported problems are currently and check if their areas are in one of the outage hotspots.

Do you use Downdetector? Let us know in the comments.

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