UK households have less than a month left to act, or they risk finding themselves £400 out of pocket, consumer experts Which? have warned.

Millions of homes across England, Scotland and Wales, received a £400 discount on their energy bills automatically over winter.

However, customers on traditional prepayment meters were sent vouchers which they were able to redeem at their local top-up points instead.

Thousands of households have yet to redeem their vouchers, and only have until June 30 to do so.


More than £130 million worth of vouchers are currently unclaimed according to ministers.

Which? are warning: “Make sure you claim your Energy Bill Support Scheme (EBSS) vouchers soon! If you haven’t redeemed any vouchers so far, you’ll be out of pocket by £400.

“All vouchers must be used by June 30.

“If you haven’t redeemed an expired EBSS vouchers, or didn’t receive it, ask your energy supplier to re-issue it.”

Which? energy editor, Emily Seymour said: "Any lost, missing or expired vouchers can be reissued, as long as they are redeemed by June 30, 2023.

Lancashire Telegraph: Vouchers worth up to £400 as part of the Energy Bill Support Scheme must be redeemed by June 30Vouchers worth up to £400 as part of the Energy Bill Support Scheme must be redeemed by June 30 (Image: Rui Vieira / PA)

"If you are on a traditional prepayment meter and haven’t received your vouchers, are unsure of how to redeem them, or need a voucher to be reissued, you should get in touch with your supplier for more information."

The Government are also pushing for anyone with unclaimed vouchers to act before the June 30 deadline.

Amanda Solloway, minister for energy consumers and affordability, said: “We are redoubling our efforts to reach anyone who still hasn’t claimed this help, and it's fantastic to see so many join our final push to spread the word.

"Tell friends and family or anyone on a traditional prepayment meter to use their vouchers for up to £400 off bills before June 30 – there is still £130 million out there to claim."