REGARDING David Bagot's remarks about many, if not all, major suppliers of central heating equipment and plumber's merchants being closed over Christmas (Letters, January 13), if he dealt with old-established and reputable suppliers who care for their customers' needs, he would have access to the parts needed over the Christmas period to repair his customer's equipment.

DONALD ANDERSON, (Mercer and Sons Limited, established 1840), Pump Street, Blackburn.

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