SMALL businesses often suffer because they are so busy looking after their day-to-day work that they don't have time for anything else.

Managing everything from finances to marketing, while keeping your customers happy is a difficult balancing act - and that's where businesswoman Tracy Heatley believes her company can score.

"I was working with a couple of firms, performing a wide variety of administrative tasks, when I realised that there was large market out there of companies who need help running the back-office," said Tracy, an Associate of The Chartered Management Institute.

Tracy, who also has a diploma in Business & Management and a degree in Business Studies, has always had high business acumen.

She has dubbed Systemize Solutions the 'small business tool-box'. "There are lots of business advisers and consultants out there, who can point out what businesses ought to be doing," she said. "The difference with Systemize Solutions is that we actually get the work done for them.

"We concentrate on getting our hands dirty, rather than simply dishing out advice," she said. "Being able to offer specialist help in every area of the business - from business planning and marketing through to bookkeeping - means firms don't have to go to the expense of employing someone full time to get back-office jobs done."

Before working with clients, Systemize Solutions, which is based at the Kingfisher Centre in Rossendale, offers a free consultation to establish what help is needed.

To mark the launch the new services, a new website www.systemizesolutions.net has gone live and it has also embarked on a Lancashire-wide marketing campaign.