A local doctor's surgery in Haslingden now has an automated phone service whereby patients can book appointments "24/7". Dr Moujaes practice on Manchester Road has recently adopted the new system to allow bookings and cancellations. Blackburn Royal Hospital is also trialling a new system where out-patients can book themselves in online rather than queuing at a desk.
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules here