A woman working as a collection agent received numerous racially abusive calls and messages from a customer.
Blackburn Magistrates' Court heard Luke Mason continued with the calls even after the operative had told him she was not prepared to deal with him.
Mason, 37, of Whalley New Road, Blackburn, pleaded guilty to racially aggravated harassment.
He was given a conditional discharge for 18 months and ordered to pay £150 compensation and £85 costs.
District Judge Alexandra Preston said the victim was just doing her job.
"She shouldn't have to deal with someone like you," said District Judge Preston.
"You called her 20 times and left a number of highly abusive, racist and sexist voice messages."
She did, however, accept that Mason was remorseful for his behaviour.
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Nicola Mills, prosecuting, said the victim was trying to deal with other customers but the defendant called her at least 20 times and left four voicemails.
She said in her statement: "I have worked at my job for over a decade and not once have I received abuse to this extent."
Daniel Frazer, in mitigation, said his client had been offered a police caution and would have been dealt with in that way if he had been more patient.
"He fully accepts what he did and has to accept the consequences," said Mr Frazer.
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