East Lancashire's best and worst McDonald's ranked

Whether you defend the Big Mac as the best item or opt for the wrap of the day, you would think that every restaurant offers the same quality in fast food.

However, reviewers on Google would beg to differ, and using their reviews we have uncovered East Lancashire’s best and worst McDonald’s branches.

If you are desperate to get the best chicken selects in the region or sample the finest McFlurry, then this list should help you decide.

McDonald’s Whitebirk

Address: Burnley Rd, Whitebirk, Blackburn
Rating 3.8 based on 1,876 reviews

Whilst some were impressed with this branch and the “friendly reception” they received as they stopped off for some lunch, others were unimpressed as their orders came back wrong.

Nicholas Shaw said: “Friendly reception, always a welcome break in the rain en route to my destination on my motorbike.

“Relaxed atmosphere, warm and friendly, awesome choice of drinks and tasty food. Safe convenient parking and easy access.”

However, another added: “Been to this McDonalds a few times now and every time order has wrong either when going through the drive through or when ordering on just eat.

"Would not recommend this establishment one single bit!!!”

McDonald’s Burnley

Address: St James's Ln, Burnley
Rating 3.8 based on 1,537 reviews

Staff at this branch were praised by customers with many commending their efforts to make sure everyone’s orders were correct, however, there were concerns over the cleanliness of the store.

Kay Fernley said: “Staff went out of his their to help a number of customer's. Seeing to missing items on orders, helping with condiments and straws etc. Very polite and upbeat.”

However, another added: “Like most McDonald's run by kids so basically just mess everywhere, had to tell one of the staff to clean the disabled toilet because it was like a bomb had gone off, the toilets downstairs were closed. Disgusting.”

McDonald’s Haslingden

Address: Blackburn Rd, Haslingden
Rating: 3.7 from 2,418 reviews

The food at this Maccies was a real selling point, with customers highlighting that food was always warm but wait times were raised as a point of concern.

Darren Moore said: “Very pleased with my experience, always greeted with a smile. Best Maccies around. Food is always warm. The staff are incredibly friendly. Highly recommend.”

However, another added: “I have never been to McDonald's that is as slow as this, it seemed as though they were waiting for their flight to the USA to pick up the 2 cheeseburgers to bring them back, it took that long and I think they sat on them during the flight.”

McDonald’s Burnham Gate, Burnley

Address: Burnham Gate, Burnley
Rating 3.7 from 2,263 reviews

Consistently wrong orders meant that this McDonald’s has recently received quite a few 1-star reviews, however, the staff’s demeanour was complimented.

Alyce Jayne Stockdale said: “Above and beyond the woman that works there Charlie she went to help me with my order if there was an option to do ten stars it would not be enough.”

But Darren Gorton said: “Give up going here as every single time I go in the drive the order is missing something. Burgers are overcooked and dry.”

McDonald’s Clitheroe

Address: Valley Enterprise Park
Rating 3.7 from 1,907 reviews

The Ribble Valley’s only store was commended for their fresh tasting food, but concerns were raised regarding wait times, particularly when the drive-through was full.

Peter Czech said: “It's ok, much better than other ones I've been Feels and tastes fresh too.

However, another added: “When the drive-through is busy the sit-ins get ignored, you can see the panic in the manager's eyes.”

McDonald’s Blackburn

Address: King William Street
Rating 3.7 from 1,006 reviews

The early opening hours at this store were praised and was touted as the best place for breakfast before 8am but the cleanliness was critiqued.

Krish Kandiah said: “If you need coffee or breakfast before 8am in Blackburn this is the best place to come. The coffee is the best in town at this time. It's also very reasonable.”

Sarah Crossley said: “Food ok, came to table pretty quickly. My biggest complaint is the cleanliness of the place. The tables are not wiped down, the floor is not swept. The toilets were a mess, I couldn’t even wash my hands because the sinks were full of rubbish.

McDonald’s Colne

Address: North Valley Retail Park, Colne
Rating 3.6 from 2,716 reviews

The breakfast is a real highlight at the Colne branch but the prioritisation of orders was a point of anger for customers.

Anthony Brooks said: “Waited 25 minutes for my food while plenty of numbers higher than mine were called and numerous just eat orders went out.

“Stood and watched them take my burger and get it ready to be packed then go serve someone else my burger was sat on the side for 10 minutes before they tried giving it to me.”

But Peter Erdelyi said: “We went early in the morning, having our quick breakfast, everything being nice and good, tasty.”

McDonald’s Rawtenstall

Address: Haslingden Rd, Rawtenstall
Rating: 3.6 from 1,769 reviews

The interiors of this branch were a key selling point for customers who enjoyed the modern feel to the store, but they were knocked down for their presentation.

Amy Harvey said: “What a refreshing change getting fast food! First time visiting this McDonald’s when travelling through the area, on a Saturday lunchtime. Modern feel, super clean, fresh tasty food and friendly staff.”

R Scott said: “Quality of food is starting to drift. Food presentation can be poor, drinks are often short measured and ice cream cones are a lottery on how little ice cream you get. Disappointing.”

McDonald’s Darwen Services

Address: J4 Interchange of M65
Rating: 3.6 from 1,169 reviews

This store had complaints regarding customers getting the wrong orders but the manager there was praised for sorting out issues when they arose.

One reviewer said: “The manager on shift on Saturday 15th February night around 11pm was an ABSOLUTE LEGEND. Went above and beyond to make sure we got sorted out with our order when we had trouble. Thanks, the rest of the staff too!”

However, another added: “Always something wrong with the order. Just visited at 1am and couldn’t be bothered to check, got home and they’d given me 4 nuggets instead of the 6 I paid for and only put cheese on the cheeseburger, no onion or gherkin.”

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McDonald’s Accrington

Address: Hyndburn Rd, Accrington
Rating 3.5 from 1,176 reviews

The lack of toys in the Happy Meal here was a particularly aggravating factor at this store but the good atmosphere was celebrated.

One reviewer said: “Never have toys for happy meal! Don't waste time and don't upset your child.”

However, Matthew Hunter said: “Good atmosphere, lots of seats, took around 10 mins for my food, meal was yum and not overdone.”

McDonald's Princess Way, Burnley

Address: Princess Way, Burnley
Rating 3.5 from 839 reviews

Long wait times let this branch of McDonald’s down but the size of it was a real selling point.

Laura Bentley said: “Slowest fast food ever. I had half an hour to spare before taking my kid to the cinema and assumed that was long enough to grab a happy meal for a treat. How wrong I was. Waiting half an hour for a happy meal and a cheeseburger.”

However, Max Hammet-Millay said: “Friendly staff quick service and not to crowded when I went here. The restaurant was clean and had plenty of seating.”

McDonald’s Ewood

Address: Ewood Mill, Livesey Branch Road, Blackburn
Rating: 3.4 from 1,720 reviews

Whilst this branch was praised for the quality of its staff, there were concerns that the number of Just Eat drivers meant they were taking priority over customers in the store.

Noreen Bano said: “Small but very good staff. Very busy near the stadium.”

However, Nicola Mitchell said: “Over half an hour for food and drink, which was quite good according to others. A constant stream of just eat etc. seemed to take priority over paying customers waiting.”

McDonald’s Nelson

Address: Sagar Street, Nelson
Rating 2.5 from 324 reviews

With a whole rating point lower than the other restaurants, Nelson’s branch is considered the worst by Google, however, they did receive considerably less reviews.

One reviewer said: “Food is burnt, the appearance of food looks like somebody stand on it or take it away from bin.”