United Utilities is investigating a water leak in an East Lancashire town, after customers reported low water pressure in the area.

The water supply company discovered a leak on Nancy Street, in Darwen, and engineers are currently investigating and working to get it fixed.

Low water pressure in the BB3 area was first reported on March 10 the website currently says: “We’re currently investigating an issue in your area which means you may have low pressure.

"We’re really sorry for any inconvenience and hope to have your taps flowing again very soon. We’ll provide further updates once we know what is causing the problem.”

A spokesperson for the company has since apologised to customers affected by the low water pressure.

A spokesperson said: “Following reports of some customers in the area experiencing poor pressure, our teams have investigated and discovered a leak on Nancy Street. 

“Engineers are due on site today and will look to complete the repair as quickly as they can. We’d like to apologise for any inconvenience caused whilst the work is undertaken.”

What to do if you have low water pressure

According to United Utilities there are several things you can do if your home’s water pressure is low.

These include:

  • Check your post to see if we've sent you a card to let you know that we'll be turning the water off to carry out work in your area.
  • Check to see if there’s an emergency in your area here on their website
  • Ask your neighbours if they have water.
  • If you're the only one without water, you may have frozen pipes.
  • Clear a potential air lock or blockage in your pipes