Fast-food giant McDonald’s is great for a quick meal however some people are not the biggest fans of the chain.
In East Lancashire, there are a number of McDonalds stores, with hundreds of people getting their fast-food fix in one of the branches every day.
Despite the chain being loved by many, some of the restaurants have just one and a half stars on TripAdvisor after people took to the site to complain about their experience.
Some McDonald’s restaurants in East Lancashire have been left dozens of ‘terrible’ or one-star reviews.
Here is just a flavour of those damning verdicts on TripAdvisor and why customers didn’t enjoy their meal:
McDonald's Ewood - Livesey Branch Road Ewood Mill, Blackburn BB2 4LQ England
Photo credit: Google Street View. McDonald's Ewood - Livesey Branch Road Ewood Mill, Blackburn BB2 4LQ England
35 terrible reviews
An upset reviewer from this store said: “The staff are ignorant, they are only interested in Just Eat customers.
“Don’t waste your time going there when you do finally get your food its either cold wrong or usually both.
“Supposed to be fast food not ridiculously slow cold wrong food the management need sacking and replace the whole staff in there they are a joke.”
McDonald's- Daisyfield Street M65 Junction 4, Darwen BB3 0AT England
Photo credit: Google Street View. McDonald's- Daisyfield Street M65 Junction 4, Darwen BB3 0AT England
16 terrible reviews
Talking about their experience, one reviewer said: “Always check you order at drive thru, staff never get your order right, fourth time now is a joke, so if you have to use this branch either go in or check before you leave or you’ll end up going back to get missed food.”
McDonald's - Hyndburn Road, Accrington BB5 1PY England
Photo credit: Google Street View. McDonald's - Hyndburn Road, Accrington BB5 1PY England
13 terrible reviews
Speaking on TripAdvisor, one angry reviewer said: “After a hard Monday at work my daughter and her fella asked if I wanted a Maccies.
“DO NOT BOTHER WITH ACCY MACCIES!!!!
“Large fries with half missing. I got them to make sure the chips had salt on. Guess what. NO SALT.
“Second visit with no salt.
“They must have some seriously lazy staff working there.
“There are people out there that really need jobs so do you job or they will get rid of you.”
McDonald's – Rawtenstall - Haslingden Road, Rawtenstall, Rossendale England
Photo credit: Google Street View. McDonald's – Rawtenstall - Haslingden Road, Rawtenstall, Rossendale England
24 terrible reviews
One guest from this branch was not impressed when they got their order. They said: “I went to Rawtenstall McDonald’s, the service is slow having to wait at least twice as long as other Mc Donald’s only two cars in front of me at drive through.
“Once I got to the food service window was given my drinks and then food came 5 minutes later then set off home.
“Should have realised to check contents of order before leaving Mc Donald’s as many times since it has opened there has been many orders wrong that I have placed and orders other family members and friends who have ordered who visited the same restaurant.
“In my order tonight was chicken tasty minus the chicken burger, three fries on the order, but only two fries in the bag, and six chicken nugget meal with only 4 nuggets in the box.
“Thought about going back to complain but waste of time and expense in fuel for car, please sort yourselves out.”
McDonald's - 21/23 King William Street, Blackburn BB1 7DJ England
Photo credit: Google Street View. McDonald's - 21/23 King William Street, Blackburn BB1 7DJ England
8 terrible reviews
One reviewer remarked: “On entering we were told to join a queue to order at the counter, there was no member of staff serving where the queue was.
“The restaurant was just a disorganised shambles.
“I don't plan on returning to this McDonalds any time soon.”
McDonald's - 1 Burnham Gate, Burnley BB11 4SL England
Photo credit: Google Street View - McDonald's 1 Burnham Gate, Burnley BB11 4SL England
25 terrible reviews
A reviewer wrote: “Finished work this evening and called to get a McDonald’s for myself and my boyfriend on the way home feeling tired and hungry.
“It was dead literally one car so no excuse for it being busy...
“Spoke to a girl on the order screen in the drive through who was very rude, didn’t listen to what I was trying to order and just kept saying ‘anything else’ constantly before I’d even finished speaking.
“I saw on the screen that it didn’t say no sauce so I asked her ‘have you got the burgers with no sauce’ she said yes. Got home and both burgers were covered in sauce.
“Train your staff on customer service better.”
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