The best and worst GP surgeries in Blackburn according to patients have been revealed.
The results of the GP Patient Survey 2021 show that in Blackburn with Darwen, Spring-Fenisco Healthlink, Roman Road Health Centre and Witton Medical Centre have been rated as the best surgeries.
At Spring-Fenisco Healthlink, 95 per cent of the 149 people that took the survey rated their overall experience of this GP surgery as good.
Meanwhile at Roman Road Health Centre and Witton Medical Centre both had 92 per cent of their respondents rate their overall experience with their GP as good.
From 23 GP surgeries in Blackburn with Darwen, 9,743 questionnaires were sent out with 2,721 were returned completed - a response rate of 28 per cent.
The worst rated surgeries in the area including the Olive Medical Centre where just 52 per cent of patients rated their experience as good while just 63 per cent of patients who responded to the survey from William Hopwood Street Surgery agreed their overall experience was good.
99 per cent of Olive Medical Centre said that the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment, while 98 per cent of patients at The Cornerstone Practice agreed their GP was good at listening.
At Oakenhurst Medical Practice, 95 per cent of respondents said the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment; however, just 29 per cent of respondents usually get to see or speak to their preferred GP when they would like to.
At Shifa Surgery on Bangor Street, just 39 per cent of the of respondents said that they find it easy to get through to the GP practice by phone, while 26 per cent of the respondents from William Hopwood Street Surgery suffer the same issue.
Just 24 per cent of patients of Limefield surgery on Preston New Road said that usually get to see or speak to their preferred GP when they would like to.
Percentage of patients who rated the surgery overall as 'good':
1. Spring-Fenisco Healthlink - 95 per cent
2. Roman Road Health Centre – 92 per cent
= Witton Medical Centre
4. Blakewater Healthcare – 90 per cent
5. Oakenhurst Medical Practice - 89 per cent
= The Cornerstone Practice Shadsworth Surgery
= Darwen Healthcare - 89 per cent
8. St Georges Surgery – 88 per cent
= Redlam Surgery
= Darwen Healthlink - 88 per cent
11. Bentham Road Health Centre – 87 per cent
= Brownhill Surgery - 87 per cent
13. Hollins Grove Surgery - 86 per cent
14. Limefield Surgery – 84 per cent
15. Ewood Medical Centre – 83 per cent
16. Little Harwood Health Centre – 82 per cent
17. Pringle Street Surgery – 75 per cent
18. Primrose Bank Medical Centre – 73 per cent
19. Stepping Stone Practice – 71 per cent
20. Shifa Surgery – 69 per cent
21. The Family Practice, Barbara Castle Way – 64 per cent
22. William Hopwood Street Surgery – 63 per cent
23. Olive Medical Practice – 52 per cent
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