A LAW firm has launched a new online service that it says will allow it to give 'immediate' advice to clients.

The People Portal, created and developed by Blackburn-based Napthens over the last year, is an online service that facilitates better collaboration between clients and the firm's employment team.

It provides direct access to its experts, a range of tools and resources that allow file sharing between the Darwen House, Walker Office Park based firm and its clients.

Napthens partner and head of employment Chris Boyle said: “We pride ourselves on having strong relationships with every client and understanding their needs, and it became clear that a service that allows the businesses we work with to get immediate advice, outsource case work to us and share access to internal documents would alleviate many pain points.

“We’ve already received plenty of positive feedback from clients about the People Portal and moving forward we’ll continue to listen to and work with them to develop ways of working that will best suit their needs, we look forward to launching the employee relations and sickness absence modules soon.”

The portal's first module is a knowledge and admin module, that gives HR teams access to templates, precedents and guidance notes on recent updates, as well as added value content such as videos, podcasts and Q&A sessions.

Also available is the health and safety module which allows the Napthens team to complete risk assessments and site inspections, then upload them directly to the portal while on site, as well as assigning ongoing tasks to clients to ensure they continue to follow health and safety best practice.

Napthens, which also has branches in Preston, Blackpool, Southport and Kendal, will be adding two additional modules, an employee relations module and a sickness/absence module which employees can access, giving businesses one central HR hub shared with their legal counsel.

The portal also offers an ‘Ask the team’ section where users can directly liaise with Napthens’ HR, employment and health and safety experts to support with navigating ongoing changes and answering specific queries.

To find out more, go to: https://www.napthens.co.uk/.