A CARE home has failed to make improvements to its services for the third time in a row.

Danesmoor Residential Care Home in Haslingden was visited by the Care Quality Commission (CQC)for an unannounced inspection at the beginning of September, following previous inspections in April 2019 and May 2018 in which the service was rated ‘requires improvement’ on both occasions.

In a report, CQC inspectors said the visit was prompted in part ‘due to concerns received about the operation of the service’.

A decision was made for inspectors to return and examine any risks to people’s health and safety as well as the management systems.

The report stated: “At this inspection enough improvement had not been made and the rating remains ‘requires improvement.

“This time we identified two breaches in relation to record keeping and the ongoing monitoring of the service, and a failure to update care plans to reflect current risks to people’s health and safety."

Despite inspectors noting sufficient staff were on duty, responding to people’s needs in a timely manner, they found that staff employed by an agency had no access to written information about people’s needs and preferences.

Danesmoor was rated ‘required improvement’ in four of the five key areas usually inspected by the CQC, with ‘caring’ being the only area to be rated ‘good’.

A CQC spokesperson said: “At the time of the inspection, the manager had only been in post for three days.

“She expressed a commitment to build positive relationships with social care and healthcare professionals.