Royal Mail has been accused of only posting letters once a week in Didcot.
A resident of Great Western Park is concerned letters are only being posted on allocated days due to the pandemic.
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However, a Royal Mail Spokesperson said: "There are no reported issues in Oxford and service levels are now running close to normal. From the start of this crisis, we always said that despite our best endeavours, it is possible that some areas of the country may experience a reduction in service levels due to Coronavirus-related absences at their local mail centre or delivery office."
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