HYNDBURN MP Sara Britcliffe has urged the government to increase IT support for people moving on to Universal Credit.

She questioned junior work and pensions minister Will Quince on the issue in the House of Commons.

The Conservative backbencher asked him: “What steps are you taking to provide support for people who require additional help transitioning to universal credit?

“As universal credit is rolled out, I welcome the use of new technology to help applicants, particularly in Hyndburn. What support is available to make sure applicants make the best use of the new systems?”

Mr Quince said: “Universal credit has been designed to be as quick and easy as possible for the user, ensuring claimants receive money at the earliest available opportunity.

“It is designed to be a digital-first service, ensuring we make the best use of technology to design a modern and effective working-age welfare system. It is important to note that our claimant survey found that 98 per cent of claimants have internet access and have claimed online.

“We are working with organisations to support claimants transitioning to universal credit. Help to Claim, being delivered by Citizens Advice, is working effectively.”