ACCRINGTON firm has hired a new tech boss and customer services head.

Ian Smith is the firm's new IT strategy head, while Justine Thompson has been unveiled as the newly-instituted asset and facilities management head.

Jill Tofalos is now head of customer service operations at the company, part of the Findel-owned Express Gifts group.

Last year Claire Hill joined the venture from Boohoo as customer experience director.

Paul Kendrick, the managing director, said: "Ian, Justine and Jill will be valuable additions to an already brilliant team.

"We are looking forward to seeing the new directions this fresh talent will steer us towards as we continue with our ambitious plans for the future."