Lancashire TelegraphPendle hotel apologises after sending out mailshot without stamps (From Lancashire Telegraph)

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Pendle hotel apologises after sending out mailshot without stamps

Lancashire Telegraph: APOLOGY Bosses at the Oaks Hotel in Reedley have issued an apology for the ‘genuine mistake’ APOLOGY Bosses at the Oaks Hotel in Reedley have issued an apology for the ‘genuine mistake’

A HOTEL accidentally posted 800 promotional mailshots to East Lancashire residents without a stamp.

The blunder meant people sent the marketing material by the Oaks Hotel were told to go to the nearest Royal Mail sorting office to pay the postage.

And they did not discover what the letter was until they had paid the £1.36.

Bosses of the Reedley hotel have apologised for the ‘genuine mistake’.

They contacted the Post Office after realising the error and said only 50 of the mailshots were actually posted.

Brierfield resident David Blaxhall travelled to Nelson sorting office after receiving a note through the door saying an item of post had been underpaid.

He said: “When I got to the sorting office the person that worked there told me what he thought it was and that it was up to me if I paid it or not.

“Other people had been before me and had paid the money and opened it there so they were passing the message on.

“I was going through Nelson so it wasn’t a problem for me to go to the sorting office, but it could have inconvenienced people from further afield.

“I can’t imagine it was done on purpose. I am sure it was just a genuine and unfortunate mistake.”

A spokesman for The Oaks Hotel said they would refund anyone who was out of pocket.

He said: “We had sent out 800 letters which had gone out without a stamp on by a mistake.

“We contacted Royal Mail and managed to prevent the majority of them going out.

"Only around 50 were delivered in the end.

“We apologise to anybody who received one and had to pay to collect it.”

Comments (5)

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2:45pm Mon 27 Jun 11

RBhana says...

How can anyone miss 800 envelopes with no stamps. I commend our honest citizen to bring this to our attention. If this sort of advertising were not picked up then I presume it would give more reason to continue. The Hotel management should compensate for the cost of postage paid and the time involved in collecting the "un stamped" advert.
How can anyone miss 800 envelopes with no stamps. I commend our honest citizen to bring this to our attention. If this sort of advertising were not picked up then I presume it would give more reason to continue. The Hotel management should compensate for the cost of postage paid and the time involved in collecting the "un stamped" advert. RBhana
  • Score: 0

4:13pm Mon 27 Jun 11

GrumpyofClayton says...

Bloody 'ell.

SLOW news day or what??!!
Bloody 'ell. SLOW news day or what??!! GrumpyofClayton
  • Score: 0

9:39pm Mon 27 Jun 11

joewood says...

Déjà vu, this happened last year too. they sent out their christmas offers, enveloped and not put any stamps on. look what happened....free advertising....cleve
r but people will get sick of this. i know times are though but dont take it out on us!
Déjà vu, this happened last year too. they sent out their christmas offers, enveloped and not put any stamps on. look what happened....free advertising....cleve r but people will get sick of this. i know times are though but dont take it out on us! joewood
  • Score: 0

1:46am Tue 28 Jun 11

globetrot says...

Im not surprised at the antics of this hotel I stayed there a couple of years ago, paid 14 quid for a full english and they served it without beans (the menu said served with beans). When I asked where they were, they said there were none left. And did not offer me any alternative but took my money!
Im not surprised at the antics of this hotel I stayed there a couple of years ago, paid 14 quid for a full english and they served it without beans (the menu said served with beans). When I asked where they were, they said there were none left. And did not offer me any alternative but took my money! globetrot
  • Score: 0

6:03pm Tue 28 Jun 11

Smooth says...

hahahahahahahahahahh
ahahahahahahahahahah
ahahahahahahahahahah
ahahahahahahahahahah
ahahahahahahahahahah
ahahahahahahahahah.

THE EPITOMY OF PENDLE
hahahahahahahahahahh ahahahahahahahahahah ahahahahahahahahahah ahahahahahahahahahah ahahahahahahahahahah ahahahahahahahahah. THE EPITOMY OF PENDLE Smooth
  • Score: 0

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