Knuzden family’s holiday collapse misery

BLOW: The Idiens family whose holiday in Turkey was cancelled BLOW: The Idiens family whose holiday in Turkey was cancelled

A FAMILY were left in tears after learning their dream holiday had been cancelled because their travel operator had gone into administration.

Faye Idiens, her husband and their four children had booked a £2,000 holiday in the Turkish resort of Marmaris.

But their travel firm Goldtrail went into administration on Friday.

As a result, thousands of holidaymakers have been stranded abroad and as many as 50,000 people are thought to be affected in total.

The family, of Hazel Grove, Knuzden, have been told they will get their money back – but it might take up to two years.

And they have not been offered an alternative to the two-week holiday they had been looking forward to.

Mrs Idiens, 34, said: “When we found out we all just cried.

"The children were so upset because we had been waiting two years for this holiday having cancelled one last year.

“We are all devastated, but nobody seems to be telling us anything or helping us.

"I would prefer to be stranded abroad than stuck at home.”

The family was set to fly out on July 31. The Civil Aviation Authority said it was doing all it could to fly the 16,000 people home who had been affected.

Comments(7)

Izanears says...
11:04am Sun 18 Jul 10

Has anyone else noticed how travel firms always go bust just when it is holiday time and they have got all their clients money.

burner says...
12:27pm Sun 18 Jul 10

XL, August 2008 !!

pip-pip says...
1:40pm Sun 18 Jul 10

burner wrote:
XL, August 2008 !!
According to the Su***y Tel***rph, the top execs at Goldtrail were also involved with XL holidays when it folded.
Though there is no suggestion that they have been negligent.

TONY WALES says...
3:34pm Sun 18 Jul 10

You are better buying a tent and camping at Blackpool.
Good fish and chips, cheap beer, and the worst that can happen is your tent blows away.

Mon says...
12:34am Mon 19 Jul 10

I have been with Goldtrail a few times with no problems, very helpfull. Trouble is, being a turkish owned company, they work on a low profit margin and the way things have gone lately the've come unstuck. They won't be the last.

bobo898 says...
10:17am Mon 19 Jul 10

Just remember - ALWAYS book your hoidays with a CREDIT CARD, even if you don't need to. As the card company is jointly liable you will get your money back quickly and without fuss! Just remember to pay it back as soon as you get home!

BuckoTheMoose says...
4:46pm Mon 19 Jul 10

TONY WALES wrote:
You are better buying a tent and camping at Blackpool. Good fish and chips, cheap beer, and the worst that can happen is your tent blows away.
That made my day LOL.

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