Blackburn Hospital cancels operations after surge in flu and norovirus

First published in Health

HOSPITAL bosses have cancelled ‘most’ non-urgent operations at Royal Blackburn Hospital this week.

An ‘unprecedented’ number of sick and elderly patients with severe flu and the winter vomiting bug norovirus has put a strain on bed availability, they said.

Elective and investigative surgeries have been postponed from today and some day case operations and endoscopy procedures will shift to Burnley General Hospital.

Bosses could not say how many operations had been cancelled or how long patients would have to wait for their surgery but they hoped it would be a ‘short- term measure’.

They insisted staff were not affected and emergency and major operations would continue as normal.

Neil Upson, director at the Royal Blackburn Hospital, said: “We are still under extreme pressure from flu and norovirus. We are cancelling most surgery at the moment. We are trying to fit everybody within a timely fashion.”

Maire Morton, divisional director for surgery and anaesthetic services at East Lancashire Hospitals NHS Trust, said: “Due to the unprecedented number of very sick and elderly patients being admitted to the Royal Blackburn Hospital which is putting a significant amount of pressure on bed availability, the trust is unfortunately having to cancel a number of surgical operations for this week and is moving some day case operations and endoscopy procedures from the Royal Blackburn to Burnley General Hospital. We appreciate how frustrating this is for patients, families and friends who have made arrangements around these dates and sincerely apologise for any inconvenience this may cause.

“We would like to thank everyone for supporting us with this difficult situation and making alternative arrangements.

“The trust will be proactively contacting any patients affected by these chan- ges but we ask that if any- one has any concerns at all regarding these arrangements to contact the number they have been given by the trust.

“We anticipate this being a short-term measure and hope the pressure will ease in the coming week.” Non-urgent operations and investigative procedures include hernias, hemorrhoids and some knee operations as well as X-rays and blood tests.

But Burnley MP Gordon Birtwistle said he believed the ‘struggle’ showed that A&E services should never have been moved from Burnley in 2007 and replaced with ‘walk in’ urgent care centres, with a single A&E department in Blackburn.

He said: “A few years ago when they transferred a lot of services, we warned that this would happen and that the hospital was not big enough to cope with extra numbers from Burnley, Pendle and Rossendale.

“They said they would manage, but the accident and emergency unit is constantly on red alert.”

Roy Davies, Darwen town councillor and ex-member of Blackburn with Darwen Council health scrutiny committee said: “The hospital is under pressure at normal times, but as soon as there are any incidents, they find it very difficult to find enough beds.”

Comments (16)

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1:30pm Mon 7 Jan 13

mavrick says...

How can Gordon Birtwistle jump on the bandwagon, He was elected assuring people he would get the A&E returned to Burnley. He then sells every principal the lib dems have to get a sniff of power and supports the Tories in cutting the NHS funding by £20 billion. How he expects any hospital to cope with cuts like this shows he is in cloud cuckoo land.
How can Gordon Birtwistle jump on the bandwagon, He was elected assuring people he would get the A&E returned to Burnley. He then sells every principal the lib dems have to get a sniff of power and supports the Tories in cutting the NHS funding by £20 billion. How he expects any hospital to cope with cuts like this shows he is in cloud cuckoo land. mavrick
  • Score: 0

2:43pm Mon 7 Jan 13

kate11 says...

Been to Burnley General hospital and visited the restaurant another sign of the cuts!! The restaurant is a shadow of its former self and would you believe has only got a hygiene rating of 3!!! Our local cafe has a rating of 5!! How can a hospital cafe only have a rating of 3!!! Some but have to say not all of the staff looked miserable and fed up and sloppy!! Come on East Lancs you need to get your act together on hygiene or everyone who visits will get flu or norovirus!!
Been to Burnley General hospital and visited the restaurant another sign of the cuts!! The restaurant is a shadow of its former self and would you believe has only got a hygiene rating of 3!!! Our local cafe has a rating of 5!! How can a hospital cafe only have a rating of 3!!! Some but have to say not all of the staff looked miserable and fed up and sloppy!! Come on East Lancs you need to get your act together on hygiene or everyone who visits will get flu or norovirus!! kate11
  • Score: 0

2:46pm Mon 7 Jan 13

To.guy says...

I was at urgent care unit recently. An utter cattle market. Nurse referred to it as such. People sat on the floor, in the doorways. Asked to lie down on a bed that was first slaked over with a paper towel dampened under the tap. No wonder infection is hard to control.
I was at urgent care unit recently. An utter cattle market. Nurse referred to it as such. People sat on the floor, in the doorways. Asked to lie down on a bed that was first slaked over with a paper towel dampened under the tap. No wonder infection is hard to control. To.guy
  • Score: 0

6:40pm Mon 7 Jan 13

VicLou says...

'Bosses .... insisted that staff were not affected ...' I'm pretty sure its the nursing staff and people on the 'shop floor' that are taking the brunt of the pressure from the likes of Neil Upson!!!
'Bosses .... insisted that staff were not affected ...' I'm pretty sure its the nursing staff and people on the 'shop floor' that are taking the brunt of the pressure from the likes of Neil Upson!!! VicLou
  • Score: 0

8:32pm Mon 7 Jan 13

Jack Herer says...

mavrick wrote:
How can Gordon Birtwistle jump on the bandwagon, He was elected assuring people he would get the A&E returned to Burnley. He then sells every principal the lib dems have to get a sniff of power and supports the Tories in cutting the NHS funding by £20 billion. How he expects any hospital to cope with cuts like this shows he is in cloud cuckoo land.
You Labourites are out in force for this one.

Firstly, did Gordon Birtwistle really "assure" people he would get A&E returned to Burnley? I don't have his election pamphlet to hand, but that would be a strangely bold statement for a potential MP of an, at best, lesser coilition partner n power to make. Especially when he knew Kitty "House Swap" Ussher supposedly couldn't do anything and she was in a party in power with a majority. Or did she actually decide Burnley was better off without an A & E dept., presumably over canopes and champagne? I forget which.

Let's be honest many of the cuts to the NHS have been blindingly obvious. Those process blokes with the PCTs for instance; hundreds of them with totally unnecessary jobs. That was money being flushed down the toilet. Why should already struggling tax payers pay for complete wastage like that?

Hijacking this story to jump on the Labour / union cuts wail is as oppurtunist as Ed Balls saying the rich should keep child benefits. When is he going to stick up for the average working bloke? Why is he so interested in helping those earning over £60k?

Labour do like to shaft the average man in the street don't they? According to Labour policy, normal hard working people have to pay over the odds taxes in order to keep the rich happy bizarrely, and their flagrant misspending on the public sector gong of course. They have to keep the unions happy after all.
[quote][p][bold]mavrick[/bold] wrote: How can Gordon Birtwistle jump on the bandwagon, He was elected assuring people he would get the A&E returned to Burnley. He then sells every principal the lib dems have to get a sniff of power and supports the Tories in cutting the NHS funding by £20 billion. How he expects any hospital to cope with cuts like this shows he is in cloud cuckoo land.[/p][/quote]You Labourites are out in force for this one. Firstly, did Gordon Birtwistle really "assure" people he would get A&E returned to Burnley? I don't have his election pamphlet to hand, but that would be a strangely bold statement for a potential MP of an, at best, lesser coilition partner n power to make. Especially when he knew Kitty "House Swap" Ussher supposedly couldn't do anything and she was in a party in power with a majority. Or did she actually decide Burnley was better off without an A & E dept., presumably over canopes and champagne? I forget which. Let's be honest many of the cuts to the NHS have been blindingly obvious. Those process blokes with the PCTs for instance; hundreds of them with totally unnecessary jobs. That was money being flushed down the toilet. Why should already struggling tax payers pay for complete wastage like that? Hijacking this story to jump on the Labour / union cuts wail is as oppurtunist as Ed Balls saying the rich should keep child benefits. When is he going to stick up for the average working bloke? Why is he so interested in helping those earning over £60k? Labour do like to shaft the average man in the street don't they? According to Labour policy, normal hard working people have to pay over the odds taxes in order to keep the rich happy bizarrely, and their flagrant misspending on the public sector gong of course. They have to keep the unions happy after all. Jack Herer
  • Score: 0

8:48pm Mon 7 Jan 13

Jack Herer says...

To.guy wrote:
I was at urgent care unit recently. An utter cattle market. Nurse referred to it as such. People sat on the floor, in the doorways. Asked to lie down on a bed that was first slaked over with a paper towel dampened under the tap. No wonder infection is hard to control.
Do you know it's funny but people were saying the exact same terrible things about our hospitals on this very news site a few years ago too. Yet at the time Labour were chucking completely unsustainably amounts of money at it. Still people weren't happy with it though; still terrible stories were recanted on these pages. No matter how much money gets spent, you'll always get bad stories, particularly when you get huge cases of particular illnesses, and the figures for this winter have been staggering. Hospital staff are overwhelmed and do a sterling job to cope. It would obviously be better if Burnley had it's own A & E of course.

Ask yourself this; in the good times, when we had loads of money to spend, when Gordon Brown had eliminated boom and bust, when the bankers had told him about a real money tree they'd found; why did the Labour government in power, with a local Labour MP, decide to close down Burnley A & E?

People talk about cuts to the NHS when unnecessary management get potted, but forget that the last Labour government made the most obvious cuts to the people of Burnley and their health services. When they were awash with money too.
[quote][p][bold]To.guy[/bold] wrote: I was at urgent care unit recently. An utter cattle market. Nurse referred to it as such. People sat on the floor, in the doorways. Asked to lie down on a bed that was first slaked over with a paper towel dampened under the tap. No wonder infection is hard to control.[/p][/quote]Do you know it's funny but people were saying the exact same terrible things about our hospitals on this very news site a few years ago too. Yet at the time Labour were chucking completely unsustainably amounts of money at it. Still people weren't happy with it though; still terrible stories were recanted on these pages. No matter how much money gets spent, you'll always get bad stories, particularly when you get huge cases of particular illnesses, and the figures for this winter have been staggering. Hospital staff are overwhelmed and do a sterling job to cope. It would obviously be better if Burnley had it's own A & E of course. Ask yourself this; in the good times, when we had loads of money to spend, when Gordon Brown had eliminated boom and bust, when the bankers had told him about a real money tree they'd found; why did the Labour government in power, with a local Labour MP, decide to close down Burnley A & E? People talk about cuts to the NHS when unnecessary management get potted, but forget that the last Labour government made the most obvious cuts to the people of Burnley and their health services. When they were awash with money too. Jack Herer
  • Score: 0

9:18pm Mon 7 Jan 13

Fire Fly says...

Aah I love comments like these...it's always the hospitals fault for the surge in viruses such as Norovirus.

How about the idiots who won't wait to see their G.P?? The same idiots who fail, year after year, to understand that hospitals are for very ill people, their immunity is compromised therefore attending with illnesses that can & should be treated at home...make the situation 100 times worse?? Only those taking a severe turn for the worse should attend A&E.

Drives me nuts...wise up people, learn to look after yourselves unless its an emergency & free up the NHS to do what its there for!!!
Aah I love comments like these...it's always the hospitals fault for the surge in viruses such as Norovirus. How about the idiots who won't wait to see their G.P?? The same idiots who fail, year after year, to understand that hospitals are for very ill people, their immunity is compromised therefore attending with illnesses that can & should be treated at home...make the situation 100 times worse?? Only those taking a severe turn for the worse should attend A&E. Drives me nuts...wise up people, learn to look after yourselves unless its an emergency & free up the NHS to do what its there for!!! Fire Fly
  • Score: 0

1:16pm Tue 8 Jan 13

Protector says...

I have taken the time to carefully read all of the above comments and there are some interesting points. However, as you read my comments below you will see that the problems are much more simpler. When an organisation employs a management team that do not respect the opinions of the shop floor staff, the end result is always the same, It is very easy to blame different parties for the failure of the Trust. Did the current Coalition Government tell ELHT Trust bosses to run ELHT NHS Trust in the way that they have chosen to run it? The answer here is no! They have given the NHS managers free reign! Maybe this is the problem! It is possible that ELHT Trust managers need to be "micro managed"! However would they cope if there was a "major incident". What a scary thought!!!! If you go on the Department of Health websites, The Care Quality Commission websites and other NHS websites you will see that there are some NHS Foundation Trusts that have got it right. Success is possible with the correct management team. Why is ELHT one of the very few remaining Trusts that are still going through the application process to become a Foundation Trust when the majority of other NHS Trusts in the UK were given their Foundation Trust Badges years ago? The answer is simple! ELHT have failed to get the basics right.

I have to say that it is very easy for ELHT and Neil Upson to jump on the band wagon and hide behind the Norovirus outbreak to cover up the fact that they have limited bed capacity yet again! This is an every day occurrence at Royal Blackburn Hospital. The Trust runs at above 95% capacity 52 weeks of the year. It is easy to turn round and blame the nurses and the doctors. However they are not the problem here. The doctors and nurses do their best to manage in an under resourced service. Please don't tell me that the Trust bosses have not planned for the Noro Virus outbreak yet again! It comes every winter, and yet again it is a big surprise to them!!! Horse and barn door springs to mind here!!! What ever happened to forward planning. You can dress things up and down to suit your target audience, but the truth remains the same. The Department of Health and the Strategic Health Authority needs to take a closer look at the people in management positions in ELHT. They survive in these positions by "crisis" management styles. The doctors and nurses themselves are not happy about having to cancel operations. They appreciate that a patient has to prepare themselves both personally and psychologically for a surgical procedure; only to be let down by the suits who cannot forward plan for capacity and demand! It is a case of simple maths here, and it is not just about opening more beds. It is about careful planning and providing appropriate support for the staff on the shop floor. Are there enough nurses and doctors to process the patients safely and effectively? No! Is staff morale high? No! Are the shop floor staff at ELHT satisfied with the limited service that they are able to provide? No! Do managers like "Neil Upson" listen to the staff on the shop floor? No! Does ELHT managers and Neil Upson have the patient's best interest at heart when making decisions? No!

The bottom line for the success of any organisation is "if your staff are not happy then you are doomed to fail". If you can fix the declining morale of the staff on the shop floor then you can probably fix 99% of your problems. It will take years to put all of this right. ELHT bosses please take note. You can continue to employ and pay one consultancy agency after another to help you fix your problems, but nothing will ever change. They cannot teach you how to care, listen and respect. These qualities have to come straight from the heart. The whole management culture needs to change if ELHT wants to survive the turbulent times ahead. There are several published authors out there that would say the same.

I have been fair and honest throughout my comments. I have taken the time to give you a brief synopsis of the "true" ELHT NHS Trust. Ask me how I know so much about how ELHT is run? Let's just say I know from current personal experience!
I have taken the time to carefully read all of the above comments and there are some interesting points. However, as you read my comments below you will see that the problems are much more simpler. When an organisation employs a management team that do not respect the opinions of the shop floor staff, the end result is always the same, It is very easy to blame different parties for the failure of the Trust. Did the current Coalition Government tell ELHT Trust bosses to run ELHT NHS Trust in the way that they have chosen to run it? The answer here is no! They have given the NHS managers free reign! Maybe this is the problem! It is possible that ELHT Trust managers need to be "micro managed"! However would they cope if there was a "major incident". What a scary thought!!!! If you go on the Department of Health websites, The Care Quality Commission websites and other NHS websites you will see that there are some NHS Foundation Trusts that have got it right. Success is possible with the correct management team. Why is ELHT one of the very few remaining Trusts that are still going through the application process to become a Foundation Trust when the majority of other NHS Trusts in the UK were given their Foundation Trust Badges years ago? The answer is simple! ELHT have failed to get the basics right. I have to say that it is very easy for ELHT and Neil Upson to jump on the band wagon and hide behind the Norovirus outbreak to cover up the fact that they have limited bed capacity yet again! This is an every day occurrence at Royal Blackburn Hospital. The Trust runs at above 95% capacity 52 weeks of the year. It is easy to turn round and blame the nurses and the doctors. However they are not the problem here. The doctors and nurses do their best to manage in an under resourced service. Please don't tell me that the Trust bosses have not planned for the Noro Virus outbreak yet again! It comes every winter, and yet again it is a big surprise to them!!! Horse and barn door springs to mind here!!! What ever happened to forward planning. You can dress things up and down to suit your target audience, but the truth remains the same. The Department of Health and the Strategic Health Authority needs to take a closer look at the people in management positions in ELHT. They survive in these positions by "crisis" management styles. The doctors and nurses themselves are not happy about having to cancel operations. They appreciate that a patient has to prepare themselves both personally and psychologically for a surgical procedure; only to be let down by the suits who cannot forward plan for capacity and demand! It is a case of simple maths here, and it is not just about opening more beds. It is about careful planning and providing appropriate support for the staff on the shop floor. Are there enough nurses and doctors to process the patients safely and effectively? No! Is staff morale high? No! Are the shop floor staff at ELHT satisfied with the limited service that they are able to provide? No! Do managers like "Neil Upson" listen to the staff on the shop floor? No! Does ELHT managers and Neil Upson have the patient's best interest at heart when making decisions? No! The bottom line for the success of any organisation is "if your staff are not happy then you are doomed to fail". If you can fix the declining morale of the staff on the shop floor then you can probably fix 99% of your problems. It will take years to put all of this right. ELHT bosses please take note. You can continue to employ and pay one consultancy agency after another to help you fix your problems, but nothing will ever change. They cannot teach you how to care, listen and respect. These qualities have to come straight from the heart. The whole management culture needs to change if ELHT wants to survive the turbulent times ahead. There are several published authors out there that would say the same. I have been fair and honest throughout my comments. I have taken the time to give you a brief synopsis of the "true" ELHT NHS Trust. Ask me how I know so much about how ELHT is run? Let's just say I know from current personal experience! Protector
  • Score: 2

1:32pm Tue 8 Jan 13

Protector says...

VicLou wrote:
'Bosses .... insisted that staff were not affected ...' I'm pretty sure its the nursing staff and people on the 'shop floor' that are taking the brunt of the pressure from the likes of Neil Upson!!!
I have to agree with you here. The staff have to take instruction and act on it regardless as to whether they agree with Neil Upson or not. The times of "empowering" shop floor health care professionals in ELHT NHS Trust seems to be a thing of the past. It appears that sad times are ahead ;-(
[quote][p][bold]VicLou[/bold] wrote: 'Bosses .... insisted that staff were not affected ...' I'm pretty sure its the nursing staff and people on the 'shop floor' that are taking the brunt of the pressure from the likes of Neil Upson!!![/p][/quote]I have to agree with you here. The staff have to take instruction and act on it regardless as to whether they agree with Neil Upson or not. The times of "empowering" shop floor health care professionals in ELHT NHS Trust seems to be a thing of the past. It appears that sad times are ahead ;-( Protector
  • Score: 2

5:56pm Tue 8 Jan 13

VicLou says...

Protector wrote:
I have taken the time to carefully read all of the above comments and there are some interesting points. However, as you read my comments below you will see that the problems are much more simpler. When an organisation employs a management team that do not respect the opinions of the shop floor staff, the end result is always the same, It is very easy to blame different parties for the failure of the Trust. Did the current Coalition Government tell ELHT Trust bosses to run ELHT NHS Trust in the way that they have chosen to run it? The answer here is no! They have given the NHS managers free reign! Maybe this is the problem! It is possible that ELHT Trust managers need to be "micro managed"! However would they cope if there was a "major incident". What a scary thought!!!! If you go on the Department of Health websites, The Care Quality Commission websites and other NHS websites you will see that there are some NHS Foundation Trusts that have got it right. Success is possible with the correct management team. Why is ELHT one of the very few remaining Trusts that are still going through the application process to become a Foundation Trust when the majority of other NHS Trusts in the UK were given their Foundation Trust Badges years ago? The answer is simple! ELHT have failed to get the basics right.

I have to say that it is very easy for ELHT and Neil Upson to jump on the band wagon and hide behind the Norovirus outbreak to cover up the fact that they have limited bed capacity yet again! This is an every day occurrence at Royal Blackburn Hospital. The Trust runs at above 95% capacity 52 weeks of the year. It is easy to turn round and blame the nurses and the doctors. However they are not the problem here. The doctors and nurses do their best to manage in an under resourced service. Please don't tell me that the Trust bosses have not planned for the Noro Virus outbreak yet again! It comes every winter, and yet again it is a big surprise to them!!! Horse and barn door springs to mind here!!! What ever happened to forward planning. You can dress things up and down to suit your target audience, but the truth remains the same. The Department of Health and the Strategic Health Authority needs to take a closer look at the people in management positions in ELHT. They survive in these positions by "crisis" management styles. The doctors and nurses themselves are not happy about having to cancel operations. They appreciate that a patient has to prepare themselves both personally and psychologically for a surgical procedure; only to be let down by the suits who cannot forward plan for capacity and demand! It is a case of simple maths here, and it is not just about opening more beds. It is about careful planning and providing appropriate support for the staff on the shop floor. Are there enough nurses and doctors to process the patients safely and effectively? No! Is staff morale high? No! Are the shop floor staff at ELHT satisfied with the limited service that they are able to provide? No! Do managers like "Neil Upson" listen to the staff on the shop floor? No! Does ELHT managers and Neil Upson have the patient's best interest at heart when making decisions? No!

The bottom line for the success of any organisation is "if your staff are not happy then you are doomed to fail". If you can fix the declining morale of the staff on the shop floor then you can probably fix 99% of your problems. It will take years to put all of this right. ELHT bosses please take note. You can continue to employ and pay one consultancy agency after another to help you fix your problems, but nothing will ever change. They cannot teach you how to care, listen and respect. These qualities have to come straight from the heart. The whole management culture needs to change if ELHT wants to survive the turbulent times ahead. There are several published authors out there that would say the same.

I have been fair and honest throughout my comments. I have taken the time to give you a brief synopsis of the "true" ELHT NHS Trust. Ask me how I know so much about how ELHT is run? Let's just say I know from current personal experience!
Wholeheartedly agree!! Couldn't have put it better myself!! I wonder if the ELHT managers read these comments or are they too busy brushing things under the carpet??!!
[quote][p][bold]Protector[/bold] wrote: I have taken the time to carefully read all of the above comments and there are some interesting points. However, as you read my comments below you will see that the problems are much more simpler. When an organisation employs a management team that do not respect the opinions of the shop floor staff, the end result is always the same, It is very easy to blame different parties for the failure of the Trust. Did the current Coalition Government tell ELHT Trust bosses to run ELHT NHS Trust in the way that they have chosen to run it? The answer here is no! They have given the NHS managers free reign! Maybe this is the problem! It is possible that ELHT Trust managers need to be "micro managed"! However would they cope if there was a "major incident". What a scary thought!!!! If you go on the Department of Health websites, The Care Quality Commission websites and other NHS websites you will see that there are some NHS Foundation Trusts that have got it right. Success is possible with the correct management team. Why is ELHT one of the very few remaining Trusts that are still going through the application process to become a Foundation Trust when the majority of other NHS Trusts in the UK were given their Foundation Trust Badges years ago? The answer is simple! ELHT have failed to get the basics right. I have to say that it is very easy for ELHT and Neil Upson to jump on the band wagon and hide behind the Norovirus outbreak to cover up the fact that they have limited bed capacity yet again! This is an every day occurrence at Royal Blackburn Hospital. The Trust runs at above 95% capacity 52 weeks of the year. It is easy to turn round and blame the nurses and the doctors. However they are not the problem here. The doctors and nurses do their best to manage in an under resourced service. Please don't tell me that the Trust bosses have not planned for the Noro Virus outbreak yet again! It comes every winter, and yet again it is a big surprise to them!!! Horse and barn door springs to mind here!!! What ever happened to forward planning. You can dress things up and down to suit your target audience, but the truth remains the same. The Department of Health and the Strategic Health Authority needs to take a closer look at the people in management positions in ELHT. They survive in these positions by "crisis" management styles. The doctors and nurses themselves are not happy about having to cancel operations. They appreciate that a patient has to prepare themselves both personally and psychologically for a surgical procedure; only to be let down by the suits who cannot forward plan for capacity and demand! It is a case of simple maths here, and it is not just about opening more beds. It is about careful planning and providing appropriate support for the staff on the shop floor. Are there enough nurses and doctors to process the patients safely and effectively? No! Is staff morale high? No! Are the shop floor staff at ELHT satisfied with the limited service that they are able to provide? No! Do managers like "Neil Upson" listen to the staff on the shop floor? No! Does ELHT managers and Neil Upson have the patient's best interest at heart when making decisions? No! The bottom line for the success of any organisation is "if your staff are not happy then you are doomed to fail". If you can fix the declining morale of the staff on the shop floor then you can probably fix 99% of your problems. It will take years to put all of this right. ELHT bosses please take note. You can continue to employ and pay one consultancy agency after another to help you fix your problems, but nothing will ever change. They cannot teach you how to care, listen and respect. These qualities have to come straight from the heart. The whole management culture needs to change if ELHT wants to survive the turbulent times ahead. There are several published authors out there that would say the same. I have been fair and honest throughout my comments. I have taken the time to give you a brief synopsis of the "true" ELHT NHS Trust. Ask me how I know so much about how ELHT is run? Let's just say I know from current personal experience![/p][/quote]Wholeheartedly agree!! Couldn't have put it better myself!! I wonder if the ELHT managers read these comments or are they too busy brushing things under the carpet??!! VicLou
  • Score: 2

9:16pm Tue 8 Jan 13

julespent says...

I agree with Fire Fly, viruses start somewhere, if you have one stay at home to avoid spreading it. Dont visit your relatives in hospital or go out where possible until 48 hours after your symptoms have stopped. Hospital usually get viruses from someone who has transported it in, they dont just magically appear.

There are more illnesses and deaths at this time of year so the hospital is always under more pressure which is why I was once employed as a Winter Pressure auxiliary nurse at BRI.

Please take care of yourselves as much as you can at home. Get some advice from a chemist or online.
I agree with Fire Fly, viruses start somewhere, if you have one stay at home to avoid spreading it. Dont visit your relatives in hospital or go out where possible until 48 hours after your symptoms have stopped. Hospital usually get viruses from someone who has transported it in, they dont just magically appear. There are more illnesses and deaths at this time of year so the hospital is always under more pressure which is why I was once employed as a Winter Pressure auxiliary nurse at BRI. Please take care of yourselves as much as you can at home. Get some advice from a chemist or online. julespent
  • Score: 0

10:36pm Tue 8 Jan 13

Protector says...

VicLou wrote:
Protector wrote:
I have taken the time to carefully read all of the above comments and there are some interesting points. However, as you read my comments below you will see that the problems are much more simpler. When an organisation employs a management team that do not respect the opinions of the shop floor staff, the end result is always the same, It is very easy to blame different parties for the failure of the Trust. Did the current Coalition Government tell ELHT Trust bosses to run ELHT NHS Trust in the way that they have chosen to run it? The answer here is no! They have given the NHS managers free reign! Maybe this is the problem! It is possible that ELHT Trust managers need to be "micro managed"! However would they cope if there was a "major incident". What a scary thought!!!! If you go on the Department of Health websites, The Care Quality Commission websites and other NHS websites you will see that there are some NHS Foundation Trusts that have got it right. Success is possible with the correct management team. Why is ELHT one of the very few remaining Trusts that are still going through the application process to become a Foundation Trust when the majority of other NHS Trusts in the UK were given their Foundation Trust Badges years ago? The answer is simple! ELHT have failed to get the basics right.

I have to say that it is very easy for ELHT and Neil Upson to jump on the band wagon and hide behind the Norovirus outbreak to cover up the fact that they have limited bed capacity yet again! This is an every day occurrence at Royal Blackburn Hospital. The Trust runs at above 95% capacity 52 weeks of the year. It is easy to turn round and blame the nurses and the doctors. However they are not the problem here. The doctors and nurses do their best to manage in an under resourced service. Please don't tell me that the Trust bosses have not planned for the Noro Virus outbreak yet again! It comes every winter, and yet again it is a big surprise to them!!! Horse and barn door springs to mind here!!! What ever happened to forward planning. You can dress things up and down to suit your target audience, but the truth remains the same. The Department of Health and the Strategic Health Authority needs to take a closer look at the people in management positions in ELHT. They survive in these positions by "crisis" management styles. The doctors and nurses themselves are not happy about having to cancel operations. They appreciate that a patient has to prepare themselves both personally and psychologically for a surgical procedure; only to be let down by the suits who cannot forward plan for capacity and demand! It is a case of simple maths here, and it is not just about opening more beds. It is about careful planning and providing appropriate support for the staff on the shop floor. Are there enough nurses and doctors to process the patients safely and effectively? No! Is staff morale high? No! Are the shop floor staff at ELHT satisfied with the limited service that they are able to provide? No! Do managers like "Neil Upson" listen to the staff on the shop floor? No! Does ELHT managers and Neil Upson have the patient's best interest at heart when making decisions? No!

The bottom line for the success of any organisation is "if your staff are not happy then you are doomed to fail". If you can fix the declining morale of the staff on the shop floor then you can probably fix 99% of your problems. It will take years to put all of this right. ELHT bosses please take note. You can continue to employ and pay one consultancy agency after another to help you fix your problems, but nothing will ever change. They cannot teach you how to care, listen and respect. These qualities have to come straight from the heart. The whole management culture needs to change if ELHT wants to survive the turbulent times ahead. There are several published authors out there that would say the same.

I have been fair and honest throughout my comments. I have taken the time to give you a brief synopsis of the "true" ELHT NHS Trust. Ask me how I know so much about how ELHT is run? Let's just say I know from current personal experience!
Wholeheartedly agree!! Couldn't have put it better myself!! I wonder if the ELHT managers read these comments or are they too busy brushing things under the carpet??!!
I dare say that they are outstanding at sweeping and very poor at listening!!!
[quote][p][bold]VicLou[/bold] wrote: [quote][p][bold]Protector[/bold] wrote: I have taken the time to carefully read all of the above comments and there are some interesting points. However, as you read my comments below you will see that the problems are much more simpler. When an organisation employs a management team that do not respect the opinions of the shop floor staff, the end result is always the same, It is very easy to blame different parties for the failure of the Trust. Did the current Coalition Government tell ELHT Trust bosses to run ELHT NHS Trust in the way that they have chosen to run it? The answer here is no! They have given the NHS managers free reign! Maybe this is the problem! It is possible that ELHT Trust managers need to be "micro managed"! However would they cope if there was a "major incident". What a scary thought!!!! If you go on the Department of Health websites, The Care Quality Commission websites and other NHS websites you will see that there are some NHS Foundation Trusts that have got it right. Success is possible with the correct management team. Why is ELHT one of the very few remaining Trusts that are still going through the application process to become a Foundation Trust when the majority of other NHS Trusts in the UK were given their Foundation Trust Badges years ago? The answer is simple! ELHT have failed to get the basics right. I have to say that it is very easy for ELHT and Neil Upson to jump on the band wagon and hide behind the Norovirus outbreak to cover up the fact that they have limited bed capacity yet again! This is an every day occurrence at Royal Blackburn Hospital. The Trust runs at above 95% capacity 52 weeks of the year. It is easy to turn round and blame the nurses and the doctors. However they are not the problem here. The doctors and nurses do their best to manage in an under resourced service. Please don't tell me that the Trust bosses have not planned for the Noro Virus outbreak yet again! It comes every winter, and yet again it is a big surprise to them!!! Horse and barn door springs to mind here!!! What ever happened to forward planning. You can dress things up and down to suit your target audience, but the truth remains the same. The Department of Health and the Strategic Health Authority needs to take a closer look at the people in management positions in ELHT. They survive in these positions by "crisis" management styles. The doctors and nurses themselves are not happy about having to cancel operations. They appreciate that a patient has to prepare themselves both personally and psychologically for a surgical procedure; only to be let down by the suits who cannot forward plan for capacity and demand! It is a case of simple maths here, and it is not just about opening more beds. It is about careful planning and providing appropriate support for the staff on the shop floor. Are there enough nurses and doctors to process the patients safely and effectively? No! Is staff morale high? No! Are the shop floor staff at ELHT satisfied with the limited service that they are able to provide? No! Do managers like "Neil Upson" listen to the staff on the shop floor? No! Does ELHT managers and Neil Upson have the patient's best interest at heart when making decisions? No! The bottom line for the success of any organisation is "if your staff are not happy then you are doomed to fail". If you can fix the declining morale of the staff on the shop floor then you can probably fix 99% of your problems. It will take years to put all of this right. ELHT bosses please take note. You can continue to employ and pay one consultancy agency after another to help you fix your problems, but nothing will ever change. They cannot teach you how to care, listen and respect. These qualities have to come straight from the heart. The whole management culture needs to change if ELHT wants to survive the turbulent times ahead. There are several published authors out there that would say the same. I have been fair and honest throughout my comments. I have taken the time to give you a brief synopsis of the "true" ELHT NHS Trust. Ask me how I know so much about how ELHT is run? Let's just say I know from current personal experience![/p][/quote]Wholeheartedly agree!! Couldn't have put it better myself!! I wonder if the ELHT managers read these comments or are they too busy brushing things under the carpet??!![/p][/quote]I dare say that they are outstanding at sweeping and very poor at listening!!! Protector
  • Score: 2

11:03am Wed 9 Jan 13

woolywords says...

julespent wrote:
I agree with Fire Fly, viruses start somewhere, if you have one stay at home to avoid spreading it. Dont visit your relatives in hospital or go out where possible until 48 hours after your symptoms have stopped. Hospital usually get viruses from someone who has transported it in, they dont just magically appear.

There are more illnesses and deaths at this time of year so the hospital is always under more pressure which is why I was once employed as a Winter Pressure auxiliary nurse at BRI.

Please take care of yourselves as much as you can at home. Get some advice from a chemist or online.
I can almost feel your cool hand on my fevered brow...
[quote][p][bold]julespent[/bold] wrote: I agree with Fire Fly, viruses start somewhere, if you have one stay at home to avoid spreading it. Dont visit your relatives in hospital or go out where possible until 48 hours after your symptoms have stopped. Hospital usually get viruses from someone who has transported it in, they dont just magically appear. There are more illnesses and deaths at this time of year so the hospital is always under more pressure which is why I was once employed as a Winter Pressure auxiliary nurse at BRI. Please take care of yourselves as much as you can at home. Get some advice from a chemist or online.[/p][/quote]I can almost feel your cool hand on my fevered brow... woolywords
  • Score: 0

8:54pm Wed 9 Jan 13

julespent says...

woolywords wrote:
julespent wrote:
I agree with Fire Fly, viruses start somewhere, if you have one stay at home to avoid spreading it. Dont visit your relatives in hospital or go out where possible until 48 hours after your symptoms have stopped. Hospital usually get viruses from someone who has transported it in, they dont just magically appear.

There are more illnesses and deaths at this time of year so the hospital is always under more pressure which is why I was once employed as a Winter Pressure auxiliary nurse at BRI.

Please take care of yourselves as much as you can at home. Get some advice from a chemist or online.
I can almost feel your cool hand on my fevered brow...
Or my small foot up your cheeky backside!
[quote][p][bold]woolywords[/bold] wrote: [quote][p][bold]julespent[/bold] wrote: I agree with Fire Fly, viruses start somewhere, if you have one stay at home to avoid spreading it. Dont visit your relatives in hospital or go out where possible until 48 hours after your symptoms have stopped. Hospital usually get viruses from someone who has transported it in, they dont just magically appear. There are more illnesses and deaths at this time of year so the hospital is always under more pressure which is why I was once employed as a Winter Pressure auxiliary nurse at BRI. Please take care of yourselves as much as you can at home. Get some advice from a chemist or online.[/p][/quote]I can almost feel your cool hand on my fevered brow...[/p][/quote]Or my small foot up your cheeky backside! julespent
  • Score: 0

10:29pm Wed 9 Jan 13

Jack Herer says...

Protector wrote:
I have taken the time to carefully read all of the above comments and there are some interesting points. However, as you read my comments below you will see that the problems are much more simpler. When an organisation employs a management team that do not respect the opinions of the shop floor staff, the end result is always the same, It is very easy to blame different parties for the failure of the Trust. Did the current Coalition Government tell ELHT Trust bosses to run ELHT NHS Trust in the way that they have chosen to run it? The answer here is no! They have given the NHS managers free reign! Maybe this is the problem! It is possible that ELHT Trust managers need to be "micro managed"! However would they cope if there was a "major incident". What a scary thought!!!! If you go on the Department of Health websites, The Care Quality Commission websites and other NHS websites you will see that there are some NHS Foundation Trusts that have got it right. Success is possible with the correct management team. Why is ELHT one of the very few remaining Trusts that are still going through the application process to become a Foundation Trust when the majority of other NHS Trusts in the UK were given their Foundation Trust Badges years ago? The answer is simple! ELHT have failed to get the basics right.

I have to say that it is very easy for ELHT and Neil Upson to jump on the band wagon and hide behind the Norovirus outbreak to cover up the fact that they have limited bed capacity yet again! This is an every day occurrence at Royal Blackburn Hospital. The Trust runs at above 95% capacity 52 weeks of the year. It is easy to turn round and blame the nurses and the doctors. However they are not the problem here. The doctors and nurses do their best to manage in an under resourced service. Please don't tell me that the Trust bosses have not planned for the Noro Virus outbreak yet again! It comes every winter, and yet again it is a big surprise to them!!! Horse and barn door springs to mind here!!! What ever happened to forward planning. You can dress things up and down to suit your target audience, but the truth remains the same. The Department of Health and the Strategic Health Authority needs to take a closer look at the people in management positions in ELHT. They survive in these positions by "crisis" management styles. The doctors and nurses themselves are not happy about having to cancel operations. They appreciate that a patient has to prepare themselves both personally and psychologically for a surgical procedure; only to be let down by the suits who cannot forward plan for capacity and demand! It is a case of simple maths here, and it is not just about opening more beds. It is about careful planning and providing appropriate support for the staff on the shop floor. Are there enough nurses and doctors to process the patients safely and effectively? No! Is staff morale high? No! Are the shop floor staff at ELHT satisfied with the limited service that they are able to provide? No! Do managers like "Neil Upson" listen to the staff on the shop floor? No! Does ELHT managers and Neil Upson have the patient's best interest at heart when making decisions? No!

The bottom line for the success of any organisation is "if your staff are not happy then you are doomed to fail". If you can fix the declining morale of the staff on the shop floor then you can probably fix 99% of your problems. It will take years to put all of this right. ELHT bosses please take note. You can continue to employ and pay one consultancy agency after another to help you fix your problems, but nothing will ever change. They cannot teach you how to care, listen and respect. These qualities have to come straight from the heart. The whole management culture needs to change if ELHT wants to survive the turbulent times ahead. There are several published authors out there that would say the same.

I have been fair and honest throughout my comments. I have taken the time to give you a brief synopsis of the "true" ELHT NHS Trust. Ask me how I know so much about how ELHT is run? Let's just say I know from current personal experience!
Wow, amazing comments - incredibly insightful. Thanks for taking the time to post.

We seem to have an overpaid, incompetent top level of management in much of the public sector. A closed club of fat cats on obscene wages and pensions, who are rewarded for failure.

Why aren't the unions campaigning for an end to these fat cats? That's what most people want to see. Passionate people at the top on less are far better than professional gravy train riders on lottery win style wages.

We don't need cuts to front lines. We need an end to incompetent fat cats.
[quote][p][bold]Protector[/bold] wrote: I have taken the time to carefully read all of the above comments and there are some interesting points. However, as you read my comments below you will see that the problems are much more simpler. When an organisation employs a management team that do not respect the opinions of the shop floor staff, the end result is always the same, It is very easy to blame different parties for the failure of the Trust. Did the current Coalition Government tell ELHT Trust bosses to run ELHT NHS Trust in the way that they have chosen to run it? The answer here is no! They have given the NHS managers free reign! Maybe this is the problem! It is possible that ELHT Trust managers need to be "micro managed"! However would they cope if there was a "major incident". What a scary thought!!!! If you go on the Department of Health websites, The Care Quality Commission websites and other NHS websites you will see that there are some NHS Foundation Trusts that have got it right. Success is possible with the correct management team. Why is ELHT one of the very few remaining Trusts that are still going through the application process to become a Foundation Trust when the majority of other NHS Trusts in the UK were given their Foundation Trust Badges years ago? The answer is simple! ELHT have failed to get the basics right. I have to say that it is very easy for ELHT and Neil Upson to jump on the band wagon and hide behind the Norovirus outbreak to cover up the fact that they have limited bed capacity yet again! This is an every day occurrence at Royal Blackburn Hospital. The Trust runs at above 95% capacity 52 weeks of the year. It is easy to turn round and blame the nurses and the doctors. However they are not the problem here. The doctors and nurses do their best to manage in an under resourced service. Please don't tell me that the Trust bosses have not planned for the Noro Virus outbreak yet again! It comes every winter, and yet again it is a big surprise to them!!! Horse and barn door springs to mind here!!! What ever happened to forward planning. You can dress things up and down to suit your target audience, but the truth remains the same. The Department of Health and the Strategic Health Authority needs to take a closer look at the people in management positions in ELHT. They survive in these positions by "crisis" management styles. The doctors and nurses themselves are not happy about having to cancel operations. They appreciate that a patient has to prepare themselves both personally and psychologically for a surgical procedure; only to be let down by the suits who cannot forward plan for capacity and demand! It is a case of simple maths here, and it is not just about opening more beds. It is about careful planning and providing appropriate support for the staff on the shop floor. Are there enough nurses and doctors to process the patients safely and effectively? No! Is staff morale high? No! Are the shop floor staff at ELHT satisfied with the limited service that they are able to provide? No! Do managers like "Neil Upson" listen to the staff on the shop floor? No! Does ELHT managers and Neil Upson have the patient's best interest at heart when making decisions? No! The bottom line for the success of any organisation is "if your staff are not happy then you are doomed to fail". If you can fix the declining morale of the staff on the shop floor then you can probably fix 99% of your problems. It will take years to put all of this right. ELHT bosses please take note. You can continue to employ and pay one consultancy agency after another to help you fix your problems, but nothing will ever change. They cannot teach you how to care, listen and respect. These qualities have to come straight from the heart. The whole management culture needs to change if ELHT wants to survive the turbulent times ahead. There are several published authors out there that would say the same. I have been fair and honest throughout my comments. I have taken the time to give you a brief synopsis of the "true" ELHT NHS Trust. Ask me how I know so much about how ELHT is run? Let's just say I know from current personal experience![/p][/quote]Wow, amazing comments - incredibly insightful. Thanks for taking the time to post. We seem to have an overpaid, incompetent top level of management in much of the public sector. A closed club of fat cats on obscene wages and pensions, who are rewarded for failure. Why aren't the unions campaigning for an end to these fat cats? That's what most people want to see. Passionate people at the top on less are far better than professional gravy train riders on lottery win style wages. We don't need cuts to front lines. We need an end to incompetent fat cats. Jack Herer
  • Score: 2

11:25pm Wed 9 Jan 13

woolywords says...

julespent wrote:
woolywords wrote:
julespent wrote:
I agree with Fire Fly, viruses start somewhere, if you have one stay at home to avoid spreading it. Dont visit your relatives in hospital or go out where possible until 48 hours after your symptoms have stopped. Hospital usually get viruses from someone who has transported it in, they dont just magically appear.

There are more illnesses and deaths at this time of year so the hospital is always under more pressure which is why I was once employed as a Winter Pressure auxiliary nurse at BRI.

Please take care of yourselves as much as you can at home. Get some advice from a chemist or online.
I can almost feel your cool hand on my fevered brow...
Or my small foot up your cheeky backside!
I have/had Man flu, of the deadly, bacon and sausage, two fried eggs and no fried bread kind..
I could have died!
[quote][p][bold]julespent[/bold] wrote: [quote][p][bold]woolywords[/bold] wrote: [quote][p][bold]julespent[/bold] wrote: I agree with Fire Fly, viruses start somewhere, if you have one stay at home to avoid spreading it. Dont visit your relatives in hospital or go out where possible until 48 hours after your symptoms have stopped. Hospital usually get viruses from someone who has transported it in, they dont just magically appear. There are more illnesses and deaths at this time of year so the hospital is always under more pressure which is why I was once employed as a Winter Pressure auxiliary nurse at BRI. Please take care of yourselves as much as you can at home. Get some advice from a chemist or online.[/p][/quote]I can almost feel your cool hand on my fevered brow...[/p][/quote]Or my small foot up your cheeky backside![/p][/quote]I have/had Man flu, of the deadly, bacon and sausage, two fried eggs and no fried bread kind.. I could have died! woolywords
  • Score: 0

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