East Lancashire Hospital mediators will take pain out of disputes

8:00pm Wednesday 29th August 2012 in News

A NEW mediation scheme has been launched for staff at East Lancashire Hospitals NHS Trust.

Mediation offers an informal method of dispute resolution and can be used at the point when problems first arise in the workplace.

For trust staff it can mean avoiding time-consuming, complex and stressful formal processes such as discipline and grievance procedures.

Now 20 accredited trained mediators are being used, who are also part of a wider Regional Network Group, which monitors and oversees the activities of the Mediation Scheme.

David Smithson, head of human resources at ELHT, said: “The scheme will provide support to staff involved in a dispute and attempt to find a resolution to their problem, without recourse to more formal, and what can often be stressful, procedures.

“Early constructive discussion through mediation can help resolve problems before they escalate and working relationships deteriorate.”

Comments (2)

9:35pm Wed 29 Aug 12

Mothernature says...

Anything to do with the fact the NHS will be no more because this Government made sure the Health & Social Care Act removed the Secretary of State's provision for free healthcare for all. R.I.P NHS.
Anything to do with the fact the NHS will be no more because this Government made sure the Health & Social Care Act removed the Secretary of State's provision for free healthcare for all. R.I.P NHS. Mothernature

10:49pm Wed 29 Aug 12

kateash says...

If managers did their job properly instead of bullying staff then this would not be needed... But once again East Lancs think it is the fault of the staff and not the managers!!
If managers did their job properly instead of bullying staff then this would not be needed... But once again East Lancs think it is the fault of the staff and not the managers!! kateash

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