‘Good progress over hospitals’ in East Lancashire

‘Good progress over hospitals’ in East Lancashire

‘Good progress over hospitals’ in East Lancashire

First published in News Lancashire Telegraph: Photograph of the Author by , Health Reporter

THE Royal Blackburn and Burnley General hospitals have been in special measures for nearly six months now, but bosses insist they have made good progress on addressing the problems.

Members of East Lancashire Hospitals NHS Trust (ELHT) will gather next week to look back on events since July, when NHS inspectors led by NHS medical director Professor Sir Bruce Keogh, made wide-ranging criticisms of the way the organisation was run.

With supervision from the London-based NHS Trust Development Agency, ELHT has been following a detailed improvement plan to address the shortcomings. And according to the plan, which has been regularly updated by ELHT, all the improvements are ‘on track’, with some already delivered.

Many of the concerns were centred on staffing levels, but Martin Hodgson, director of service development, said: “Our robust recruitment plan has resulted in 107 more nurses since April 2013.

“Nurse vacancy levels have reduced, from 204 in April 2013, to 76 with a forecast to reach our current establishment by February 2014.”

He said the trust’s death rates, which sparked the investigations last year, had also started to improve, with increased oversight from board members who now receive an enhanced monthly mortality report.

Staff sickness rates had fllen from 4.37 per cent to 3.83 per cent, better than the North West average of 4.37, while 48 staff had enhanced leadership skills through various courses.

He said the complaints process was now ‘more compassionate’, offering the opport- unity for patients to meet with members of the clinical team, while more patients were being seen in the community to ease pressure on the hospitals.

Mr Hodgson added: “We have started an ambulatory care service to provide better, faster care. This is a patient-focused service where people coming into hospital as emergency patients can have investigations, exploratory examinations and a treatment plan without need for an overnight stay.”

Comments (3)

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4:24pm Mon 13 Jan 14

mavrick says...

I hope they are the right track at last. I hope they can sort out the parking maybe even increase it. I still remember the management saying back in 2011 that there was no shortage then, Everybody knew there was. So it is difficult to believe all is well. It has not helped that the people in charge from Newcastle have not met or spoken to the public to listen to concerns.
I hope they are the right track at last. I hope they can sort out the parking maybe even increase it. I still remember the management saying back in 2011 that there was no shortage then, Everybody knew there was. So it is difficult to believe all is well. It has not helped that the people in charge from Newcastle have not met or spoken to the public to listen to concerns. mavrick
  • Score: 3

8:53pm Mon 13 Jan 14

kapalski says...

Oh my days, what a load of tosh!! Do these people go to sleep and forget what happened the day before?? Recent reports do not show anything has eased at this place, and shouldn't the staffing have been addressed long ago?? Why wait til it gets so bad then act like your doing a good job at staffing the trust, when it should of actually been done years ago! Staff leave, therefore replace!! Not rocket science!!

Complaints process more compassionate, meet with clinicians, why?? So they can lie to your face ?

Get a grip ELHT we are not as green as you think we are!!!
Oh my days, what a load of tosh!! Do these people go to sleep and forget what happened the day before?? Recent reports do not show anything has eased at this place, and shouldn't the staffing have been addressed long ago?? Why wait til it gets so bad then act like your doing a good job at staffing the trust, when it should of actually been done years ago! Staff leave, therefore replace!! Not rocket science!! Complaints process more compassionate, meet with clinicians, why?? So they can lie to your face ? Get a grip ELHT we are not as green as you think we are!!! kapalski
  • Score: 0

11:08am Sat 18 Jan 14

Pendlesider says...

Sadly, the facts show this hospital trust is getting worse not better.
The Weekly A&E tracker for example for this week (Week 10) shows the royal Blackburn hospital treated only 81.8% of patients within the 4 hour government target of 95%.
.
there were 82 instances of Ambulances queuing outside A&E (same as last week) and there were 4 more Planned operations cancelled compared to last week. when you're at rock bottom any up looks like an improvement. very deceiving.
.
mavrick is correct, the trust can't admit they simply cannot get it right, they don't know how to say sorry (hence the compassion in complaints) and worst of all they don't seem to have learned anything from their lead partners over at the Newcastle hospital trust.
.
when a director of service development refers to patients simply as 'people' you know the trust really has learned nothing at all. start by listening, learning, and start being pro-active rather than waiting for disasters to happen (reactive) before taking action. good luck, you're gonna need it.
Sadly, the facts show this hospital trust is getting worse not better. The Weekly A&E tracker for example for this week (Week 10) shows the royal Blackburn hospital treated only 81.8% of patients within the 4 hour government target of 95%. . there were 82 instances of Ambulances queuing outside A&E (same as last week) and there were 4 more Planned operations cancelled compared to last week. when you're at rock bottom any up looks like an improvement. very deceiving. . mavrick is correct, the trust can't admit they simply cannot get it right, they don't know how to say sorry (hence the compassion in complaints) and worst of all they don't seem to have learned anything from their lead partners over at the Newcastle hospital trust. . when a director of service development refers to patients simply as 'people' you know the trust really has learned nothing at all. start by listening, learning, and start being pro-active rather than waiting for disasters to happen (reactive) before taking action. good luck, you're gonna need it. Pendlesider
  • Score: 0

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