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Darwen care home residents say staff not at fault
4:47pm Monday 15th October 2012 in News
RESIDENTS of a Darwen care home in danger of closing said staff at the home were not at fault for failings.
As reported in the Lancashire Telegraph on Saturday, Highfield House, in Sudell Road, could close after elderly residents were left without hot water, or heating, for three weeks.
A review was launched by social services and the Care Quality Commission into the home, which looks after 11 residents, aged between 74 and 101.
But a spokeswoman for residents at the Dhillon Financial UK-owned home said staff did ‘a good job under difficult circumstances’.
She said: “The staff at Highfield House are not at fault. They help residents as much as they can, and should be thanked for all their help.
“They do all they can under difficult circumstances.There is limited staff numbers, but they do a sterling job.”
Bosses at the home have been given until Wednesday to improve the situation, otherwise consideration will be given to moving residents.