A BURNLEY care home has been told it still ‘requires improvement’ following an inspection.

The Care Quality Commission (CQC) reviewed Sun Hill Private Residential Care Home in Manchester Road over two days.

It follows a previous inspection in August which rated it as ‘inadequate’ and put the service into special measures.

In a new report published recently, the CQC said it still needs to boost its safety, effectiveness, responsiveness and leadership

A CQC spokesman said: “During this inspection we found improvements had been made and new systems had been introduced to make sure people were safe.

“However, due to the previous lack of clear leadership and changes in the management team, there had been limited progress made in some areas.

“We found continuing shortfalls with regards to the assessment and management of risks, care planning, environment, Deprivation of Liberty processes, recruitment processes and quality assurance systems.

The home provides accommodation for up to 22 people living with dementia or mental illnesses.

The CQC spokesman added: “The service was not consistently safe.

“There were sufficient numbers of skilled staff on duty to meet people’s needs, however, we noted appropriate checks were not always carried out before new staff started working in the home.

“The service was not consistently effective.

“Assessments of people’s capacity to make decisions about their care and treatment were not undertaken in line with the Mental Capacity Act 2005.

“The service was not consistently responsive.

“People were not involved in the care planning process and the care plans were not always reflective of the care people were receiving.

“The service was not consistently well led.

“There had been changes to the management team.

“The manager was not yet registered with CQC.

“The systems to assess, monitor and improve the quality and safety of the service had improved but the changes needed to be embedded into practice at the home.

"However, the manager was aware of what was needed to improve the service."

But the CQC report said staff were kind and caring, promoting people’s independence and choices and valuing and respecting them as individuals.

People living in the home also they were happy living there and felt safe.

The manager and staff were also observed to have good relationships with people living in the home, while residents were relaxed in the company of staff.

The care home was unavailable for comment.