NEW concerns have been raised about a care home in Great Harwood, after inspectors found staff were not getting enough support to deliver good care.

The Care Quality Commission (CQC) said the failings at Mill Lodge Residential Care Home were having a ‘major impact’ on residents, as some were not being helped out of wheelchairs in the correct way.

Earlier this year, the regulator had criticised the Belmont Road home after finding faeces smeared on a wall and residents wearing ‘several layers of clothing’ to keep warm, but it said these issues had been addressed.

But the latest report, which followed a visit in March, said: “Suitable arrangements were not in place to ensure members of staff received the training and support they needed to enable them to deliver safe and effective care for people using the service.

“Two care workers transferred one person from a wheelchair to an armchair without using any moving and handling equipment.

“We asked them about the procedure and they told us they had used the underarm grab lift. They seemed to be unaware that the underarm grab lift is unsafe and puts both the person using the service and members of staff at risk of injury.”

The CQC also said the home failed to provide evidence that a care worker had been assessed to check they were competent to manage medication, along with various other training checks.

Mill Lodge is owned by Chand and Pryam Jhugroo and according to its website, has been awarded the ‘preferred provider’ standard by Lancashire County Council.

Staff at the home said no one was available to comment.