Lancashire TelegraphNelson care home meets standards (From Lancashire Telegraph)

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Nelson care home meets standards

A CARE home in Nelson was given a clean bill of health after a recent inspection.

Andrew Smith House, in Marsden Hall Road North, met all the essential standards when visited by the Care Quality Commission.

The regulator said: “We spoke with three people who used the service all were complimentary about the care they received.

“We spoke with three members of staff who confirmed they had received training in the protection of vulnerable adults. All staff we spoke with were able to identify signs of abuse and appropriate procedure to follow if they suspected abuse had occurred.

“We saw the staff had access to an in house policy on complaints for them to follow. There was guidance about the complaints procedure in all people who used the service on display in their bedrooms.”

Comments (1)

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3:17pm Mon 13 Jan 14

HecticBigBoy says...

Surely this shouldn't be news worthy, or has a clean bill of health for a care home become so rare??
Surely this shouldn't be news worthy, or has a clean bill of health for a care home become so rare?? HecticBigBoy
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