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Big cheers for Samlesbury wine merchant's award
3:48pm Monday 14th October 2013 in News
AN independent wine merchant is toasting her success in a competition recognising business women in the North West.
Jane Cuthbertson, founder of Barrica Wines, won the EVA Award for Customer Service at the Eva Awards presented at the Hilton Hotel in Blackpool.
Jane, who has run the business, at Huntleys Farm, in Samlesbury, since 2008, stocks around 900 different wines, ranging from £5 to £200.
She was shortlisted for the prize following an interview with the judging panel, but her award was then won by securing the most online public votes.
Each of the bottles of wine that the business sells is only approved after being personally tested by Jane and over the past five years the company has become one of the UK’s largest independent importers from Argentina and Portugal.
Jane said: “Every one of the wines that we sell here has to be value for money, whatever price it is. I was really shocked when they announced my name and it was a great honour to be given the award.
“I took all five of my staff to the ceremony and it was a fantastic night.
“We all pride ourselves on the customer service that we provide here and I hope our clients value us for that.
“I think it makes a big difference to the way a business is perceived and this award just confirms all of the hard work we have put in on our customer service recently.
“Unusually for a wine merchant, my business is run by an all-female team, so winning an EVA Award, which is all about recognising the achievements of women, means a lot to us all.”
In 2010 Jane won the national Wine Retailer of the Year and was also shortlisted for the New Zealand Wine Independent Wine Retailer of the Year in 2009.
Alongside being nominated for The Customer Service Award, the business was also shortlisted for the Small Business of the Year at this year’s EVA Awards.
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