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Driver warns over Whalley parking ticket machines
A PENSIONER was hit with a parking fine when she was unable to buy a ticket from a broken machine in Whalley.
Sandra Jones, 68, was visiting her dentist when she parked for an hour in the Whalley Arms pub car park, which is run by a private company called Parking Eye.
She entered her registration details into the parking meter and attempted to pay for a £1 ticket, but the machine repeatedly rejected her money.
Mrs Jones said another woman in the car park at the time was also having the same problem.
After speaking to the woman, Mrs Jones noticed that the parking meter read ‘machine not in use’ on the display. Unable to pay for her ticket, she left a note on the windscreen of her car and visited the dentist.
But the car park is controlled by automatic number plate recognition cameras, which record cars coming in and out, and Mrs Jones later received a £60 parking ticket in the post.
Mrs Jones received the ticket in July and since then she has twice tried to appeal the fine, but both of her appeals have been unsuccessful, and the fine has now risen to £100.
Mrs Jones said: “They should not be able to get away with tricks like this for profit.
“If the machine wasn’t working I shouldn’t have to pay anything other than the £1 I owe them.
“I am only on state pension, and this is a lot of money. When you’re a pensioner you don’t have a lot of money, even £60 is a lot.
“I was unable to purchase a ticket and there was no number to ring if the machine was broken, why should people have to pay if they’re not in the wrong?
“All of this for a £1 parking ticket. I want to warn everybody about this.”
The Whalley Arms could not be reached for comment.
A spokesman for ParkingEye said: “At the car park there are two payment machines. On the July 8 one was out of order; however the other machine was fully operational and was used by a number of customers throughout the day. Mrs Jones did not purchase a ticket, and so received a charge.
“We have rejected the appeal as we believe she clearly broke the terms and conditions of use at the car park. However, we have referred her to the Government’s independent appeals service and will happily abide by their decision.”
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