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Training rap for East Lancashire care homes
TWO care homes in Pendle and Rossendale have been asked to tighten up on staff training regimes after inspections by a care watchdog.
Officials from the Care Quality Commission expressed concern about supervision levels at Hulton Care Nursing Home in Nelson and first-aid training at Heightside, in Newchurch Road, Rawtenstall.
But overall, CQC inspectors were happy with most aspects of the two homes after visiting each premises at the start of June.
Seven people spoken to who lived at Hulton said that they were satisified with the service they received and the standard of care offered.
Good quality food, and a regular range of drinks and snacks, was found at the home, and each resident had his or her own care plan supported by daily care records.
But staff had complained that they had not been directly supervised for some time and had little time to complete their own external training requirements.
A spokesman for HC-One Ltd, which runs Hulton, said: “I confirm that we received a report for the CQC which praised us for the quality of care we provide for our residents.
“Nothing is more important to us than the health, safety and well-being of the people support.
“We were given useful feedback on ensuring our valued staff are well supported, which we have taken immediate action on.”
At Heightside, overall standards were also praised and residents felt that staff were ‘caring’ and talkative.
But further checks disclosed that first-aid training was not included in training procedures, and some records had not been updated, so inspectors asked for this to be rectified.
Gerald Taylor, operations director of Randomlight Ltd, which runs Height-side said: “We’ve amended our training programme and that standard, which was partially met before, has now been addressed.
“We have a comprehensive training programme for all our staff.
“Both the in-service and external training has improved and we are very nearly compliant.
“They will be noted on the next inspection.”
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