When news happens, text LT and your photos and videos to 80360. Or contact us by email or phone.
East Lancashire patients at heart of better NHS services
3:28pm Monday 23rd September 2013 in News
A NEW era of putting the patients at the heart of improving NHS services in East Lancashire was ushered in at the weekend.
At least that’s the idea. It is too early to tell whether newly-styled ‘listening events’, such as the one held in Rawtenstall on Saturday, will make any real difference, but health chiefs are at least talking a good game.
Bosses at East Lancashire Clinical Commissioning Group [CCG] spend most of their time analysing high-level data at their grand headquarters in Nelson, but have now begun meeting patients face-to-face to find out how services are delivered on the ground.
The meetings, which will also be held in Hyndburn, Ribble Valley, Pendle and Burnley, are a response to damning evidence from across the NHS of patients’ concerns being brushed aside by managers.
This was not only exposed in the Stafford Hospital scandal, but also in Sir Bruce Keogh’s July report into failings at 14 hospital trusts, including that at East Lancashire’s.
There was a steady stream of people at the first event at Rossendale Primary Health Care Centre, with both positive and negative comments.
Sheila Huxley-Birt, 61, from Waterfoot, had complained that East Lancashire was one of just 12 NHS areas in the country not to have a specialist Parkinson’s nurse.
Her brother John suffers from the condition. Although often admitted to Fairfield General Hospital in Bury, he is not allowed care from the specialist nurse in that area, as he lives in Newchurch, Rossendale.
Tariq Mahmood, the secretary of the Rossendale Anglo Pakistan Society, said his members were mostly happy with the NHS, but would like to see emergency services returned to Burnley General Hospital, which is easier to access.
Photographer Karen Howard, 48, from Balladen, said that she was given ‘fantastic’ care at Blackburn and Burnley when diagnosed with breast cancer last year through an early screening programme.
Comments are closed on this article.